Tag: Crisis & risk
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When Your Staff Unionizes: What Independent Restaurant Owners Need to Know About the Financial Impact
On May 23, 2026, employees of Third Street Stuff & Coffee in Lexington, Kentucky walked off the job. The 21-year-old independent coffee shop, a neighborhood institution on North Limestone, was in the middle of an ownership transition. Founder Pat Gerhard had announced her retirement, with new ownership set to take…
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Crisis Management in Restaurants: Protecting the Business When Things Go Wrong
Every restaurant will face a crisis at some point. A health inspection failure. A foodborne illness complaint. A kitchen fire. A viral negative review. A key employee departure that disrupts operations. A flood, a power outage, or a global event that shuts the dining room. The crisis will arrive at…