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Gross Sales versus Net Sales
Gross sales and net sales are key metrics that restaurateurs must grasp to effectively manage their finances. Gross sales encompass the total revenue without any deductions, painting a broad picture of income. However, this number can be misleading without considering the net sales, which factor in specific deductions such as discounts, returns, and allowances. Net Read more
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Pricing Models: Finding the Sweet Spot
The art and science of pricing in the restaurant industry is a complex yet essential aspect of achieving success, involving a delicate interplay between psychology, economics, market trends, and customer behavior. Finding the perfect balance between what the customer is willing to pay and what the business needs to make a profit isn’t merely about Read more
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Lapsed or Very Infrequent Guests: Triage Opportunities
Lapsed or very infrequent guests represent a segment that, at one point or another, connected with your restaurant but has since drifted away. Whether due to a change in location, financial constraints, a negative experience, or simply evolving preferences, these guests are no longer active contributors to your revenue. However, this doesn’t mean they are Read more
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Navigating the Necessary Evil: Raising Prices in the Restaurant Industry
Raising prices in the restaurant industry is an unavoidable and often complex process referred to as a “necessary evil.” As restaurant operators grapple with wage and food inflation, they must find ways to pass along these increases to customers to maintain profitability without alienating them. Determining the right time to adjust prices is a delicate Read more